The designated operator shall ensure the existence of a sufficient and technologically up-to-date supply of special terminals, adapted to the different types of disabilities, and ensure sufficient dissemination thereof. More information on the Internet page of Telefónica Accessible.
In addition, blind or visually impaired users will have:
A franchise of 10 monthly calls to the telephone consultation service on subscriber number 11822.
Invoices and advertising and information provided to other subscribers of the fixed telephone service on the conditions of service provision in Braille or in large letters free of charge.
Users who are deaf, hard of hearing or hard of speech will have:
A special price plan for calls made from anywhere in the national territory to the telephone intermediation center for deaf people, with a price equal to that of a metropolitan call.
