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Public Governance

    • Front page Certification of Level of Excellence of Organizations
    • Organizations whose level of excellence has been certified
    • Front page Quality and Innovation Awards in Public Management
    • Awards for Quality and Innovation in Public Management XIV Edition Memories
    • Awards for Quality and Innovation in Public Management XV Edition Memories
    • 15th edition. Gallery of Videos
    • Awards for Quality and Innovation in Public Management XIII Edition
    • Gallery of images of the Awards for Quality and Innovation in Public Management XII Edition
    • Gallery of images of the 2014 Quality and Innovation Awards Ceremony
  1. Initiation
  2. Civil Service
  3. Public Governance
  4. Quality in public administrations
  5. Recognition: Certifications and Awards

Quality and Innovation Awards in Public Management

The Quality and Innovation Awards in Public Management are governed by the Order TFP/967/2019, of 18 September, laying down the regulatory bases for the programme for the recognition of the general framework for quality improvement in the General Government of the State, approved by Royal Decree 951/2005, of 29 July and convened annually by ministerial order.

Video: Quality and Innovation Awards in Public Management

The three modalities of the awards are:

◾ Award for Excellence in Public Management. It aims to recognise the body or body which has been particularly distinguished by the increased quality of its services and is geared towards assessing the overall performance of public organisations according to reference models (EFQM, CAF).

This award can be accessed on a regular basis through the application for certification of the level of excellence, and those organisations that have obtained more than 400 points may be candidates for the award.

◾ Public Management Innovation Award. Aimed at recognising innovative practices in the provision of products or services, as well as initiatives leading to organisational improvement or management processes.

◾ Citizenship Award. Aimed at recognising the quality and impact on citizens of unique initiatives for improving systems of relationship with citizens or reversing in greater transparency, participation, accountability or integrity in the provision of public services.

Order TFP/967/2019 of 18 September, laying down the regulatory bases for the programme for the recognition of the general framework for the improvement of quality in the General Administration of the State established by Royal Decree 951/2005 of 29 July.

For the purpose of assisting organizations interested in requesting certifications, renewals or submitting nominations for the Awards, the “Guide to the recognition programme”, with supporting materials, models for applications and guidance for preparing some required documents (p.ej. memory or improvement plans).

GUIA_RECOGNIZES _2025.pdf

Call XVIII Edition

Order TDF/168/2025, of 12 February, which convenes the process of Recognition of the Level of Excellence and the Prizes for Quality and Innovation in Public Management, XVIII edition.


For any information about the Quality and Innovation Awards in Public Management you can contact emailcalidad.age@correo.gob.es

Call XVII Edition

Order TDF/118/2024, of February 6, which convenes the process of Recognition of the Level of Excellence and the Prizes for Quality and Innovation in Public Management, XVII edition.

 

For any information about the Quality and Innovation Awards in Public Management you can contact email calidad.age@correo.gob.es


Prizes awarded in previous editions

The following are the Awards granted in the different editions of the Quality and Innovation Awards in Public Management.

XVII Edition of the Awards for Quality and Innovation in Public Management

Order TDF/118/2024, of February 6, which convenes the process of Recognition of the Level of Excellence and the Prizes for Quality and Innovation in Public Management, XVII edition.

Order TDF/1246/2024 of 6 November, awarding the Awards for Quality and Innovation in Public Management, XVII edition.

  • XVII Quality and Innovation Awards in Public Management
  • Video ceremony XVI and XVII Awards for Quality and Innovation in Public Management

XVI Edition of the Awards for Quality and Innovation in Public Management

Order HFP/83/2023, of January 19, calling for the process of Recognition of the Level of Excellence and the Awards for Quality and Innovation in Public Management, XVI edition

Order HFP/851/2023, of 14 July, awarding the Awards for Quality and Innovation in Public Management, 16th edition.

 

XV Edition of the Awards for Quality and Innovation in Public Management

Order HFP/105/2022, of 16 February, convening the process of Recognition of the Level of Excellence and the Awards for Quality and Innovation in Public Management, XV edition.

Order HFP/779/2022 of 28 July, granting the Quality and Innovation Awards in Public Management, XV edition.

  • Collection of the Memoirs of the Awards for Quality and Innovation in Public Management XV Edition
  • Video gallery of the XV Awards Awards Edition

 

XIV Quality and Innovation Awards in Public Management

Order HFP/1103/2021, of 5 October, granting the Prizes for Quality and Innovation in Public Management, XIV edition

  • Collection of the Memoirs of the Awards for Quality and Innovation in Public Management XIV Edition
  • Video of the award ceremony for Quality and Innovation in Public Management XIV Edition

 

XIII Edition of the Awards for Quality and Innovation in Public Management

Order TFP/900/2020 of 22 September, awarding the Quality and Innovation Awards in Public Management XIII edition

  • Collection of the memoirs of the Quality and Innovation Awards in Public Management XIII Edition
  • Gallery of images of the Awards for Quality and Innovation in Public Management XIII Edition
  • Video of the Awards XIII Edition

XII Edition of the Awards for Quality and Innovation in Public Management

Order HFP/450/2018, of 30 April, convening the 12th edition of the Awards for Quality and Innovation in Public Management

  • Collection of the memoirs of the Quality and Innovation Awards in Public Management XII Edition
  • Gallery of images of the Awards for Quality and Innovation in Public Management XII Edition
  • Video of the Awards Ceremony

Order TFP/109/2019 of 5 February, awarding the Quality and Innovation Awards in Public Management for the XII Edition.​

  • Collection of the memoirs of the Quality and Innovation Awards in Public Management 2016

Order HFP/1230/2017, of 11 December, awarding the 2016 Quality and Innovation Awards in Public Management.​

  • Collection of the memoirs of the Awards for Quality and Innovation in Public Management 2015

Order HAP/1008/2016, of 14 June, awarding the 2015 Quality and Innovation Awards in Public Management

  • Collection of memoirs of the 2014 Quality and Innovation Awards in Public Management
  • Gallery of images of the 2014 Quality and Innovation Awards Ceremony

Order HAP/1258/2015 of 18 June, awarding the 2014 Quality and Innovation Awards in Public Management

  • Collection of the memoirs of the 2013 Quality and Innovation Awards in Public Management

Order HAP/1326/2014, of 22 July, awarding the 2013 Quality and Innovation Awards in Public Management  

  • Collection of the memoirs of the 2012 Quality and Innovation Awards in Public Management

Order HAP/1396/2013 of 15 July, awarding the 2012 Quality and Innovation Awards in Public Management  

  • Collection of the memoirs of the 2011 Quality and Innovation Awards in Public Management

Order HAP/1769/2012 of 24 July, awarding the 2011 Quality and Innovation Awards in Public Management  

  • Collection of the memoirs of the Quality and Innovation Awards in Public Management 2010

Order TAP/2067/2011, of 1 July, awarding the 2010 Quality and Innovation Awards in Public Management

Order PRE/1826/2010, of 1 July, granting the Quality and Innovation Awards in Public Management for 2009  

Order PRE/2760/2009, of 6 October, awarding the 2008 Quality and Innovation Awards in Public Management

Order APU/1782/2008, of 2 June, awarding the Award for Excellence in Public Management 2007

Order APU/1472/2008 of 12 May, awarding the Prize for Knowledge Management 2007​

 

 

Link to Books Memory from previous editions, in Knowledge Management and Good Practices

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