Law 40/2015, of October 1, on the Legal Regime of the Public Sector, repeals, among others, Law 28/2006, of July 18, on State Agencies for the Improvement of Public Services. However, in accordance with the Repeal Provision of Law 40/2015, Law 28/2006 will remain in force until 2 October 2019. On the basis of these forecasts, the mandate of the first Additional Provision, point 3 of the latter Act, to present a Report on the activity of state agencies, and its commitments to improve the quality of services provided to citizens, remains operational.

However, in the course of the aforementioned period, in the ninth additional provision of Royal Decree 769/2017, of 28 July, which develops the basic organic structure of the Ministry of Finance and Public Service, the dissolution of the State Agency for the Evaluation of Public Policies and the Quality of Services (AEVAL), a body to which Law 28/2006 commissioned the previous report. However, the dissolution of the body does not entail the disappearance of this function, since, according to the Royal Decree, the competences of AEVAL are assumed by the Secretary of State for Civil Service and exercised, in the field of quality in services, by the Directorate-General for Public Governance.

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It is in this normative context that the General Directorate of Public Governance has produced and presents this report on the activity carried out by the State Agencies in 2016, based on conceptual coherence and internal logic of the inspiring premises of Law 28/2006, which is transiently persistent.

According to Law 28/2006 of July 18, of State Agencies, the objectives that should characterize the activity of these agencies were explained as “to meet the needs and demands of citizens with the level of quality that society demands at the moment”.

In addition, the Law defined the commitment of the public authorities to “the adequate and effective provision of those public services that are managed by the General Government of the State”, in this case through “a new organizational and functional approach of the public bodies entrusted with these services”.

Thus, the report of the state agencies of 2016, pursues in accordance with the aforementioned Law 28/2006, of 18 July, two major objectives: The improvement of services provided to citizens and the accountability and promotion of transparency through the public dissemination of their results.

In compliance with the legal mandate, the REPORT of STATE AGENCIES 2016 is presented, which has been prepared by the General Directorate of Public Governance with the collaboration of the State Agencies.