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texto
Public Governance
  • Director-General for Public Governance
    • Front page Administrative simplification and burden reduction
    • What is an administrative burden?
    • Regulatory Impact Analysis. Impact on administrative burdens
    • Manual of Administrative Simplification and Burden Reduction for AGE
    • Agreements with organisations
    • Compensation of administrative burdens. One in - one out
    • Simplification of procedures in public administrations. Situation Map
    • Reference documentation
    • Front page Inspection of Services
    • Regulatory Regulation
    • Audit guide for service inspectors
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    • Load Simplification and Reduction Reports
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    • Front page Quality in public administrations
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      • Go to Methodology and Guides
      • Guide to Demand Analysis and User Satisfaction Assessment Studies (2014 edition)
      • Model EFQM 2013
      • CAF 2013, the Common Evaluation Framework
      • CAF 2020
      • Guide to Managing Complaints and Suggestions (2013)
      • Interpretation Guide of the EFQM Model of Excellence 2010 for Public Administrations
      • CAF Education (2010)
      • CAF External Feedback Procedure (2009)
      • Guide to the Development of Letters of Services
      • Evaluation Guide. Model EVAM (2009)
      • Guide to Recognition of Excellence (2009)
      • CAF 2006
      • The Value of Excellence Recommendations for excellence in public value creation through the EFQM Model (2018).
      • Guidelines for Public Administration Quality, A Management Toolbox, Summary Version
      • Common Framework on Letters of Service in Spanish Public Administrations (2015)
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        • Stability and improvement in public services
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        • The importance of public services in the well-being of citizens
        • Public Administration in the opinion of citizens
        • Public Agenda and Satisfaction with Public Services in the Autonomous State
        • The social perception of public services in Spain 1985-2008
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        • Report to the Congress of Deputies on the Activity of State Agencies during 2016
        • Report to the Congress of Deputies on the Activity of State Agencies during 2015
        • Report to the Congress of Deputies on the Activity of State Agencies during 2014
        • Report to the Congress of Deputies on the Activity of State Agencies during 2013
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        • Report to the Congress of Deputies on the Activity of State Agencies during 2011
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        • Report to the Congress of Deputies on the Activity of State Agencies during 2009
        • Report to the Congress of Deputies on the Activity of State Agencies during 2008
      • Evaluation E08/2007 of the Quality of Service of Museums of State Ownership
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        • Go to Certification of Level of Excellence of Organizations
        • Organizations whose level of excellence has been certified
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        • Awards for Quality and Innovation in Public Management XIV Edition Memories
        • Awards for Quality and Innovation in Public Management XV Edition Memories
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        • Awards for Quality and Innovation in Public Management XIII Edition
        • Gallery of images of the Awards for Quality and Innovation in Public Management XII Edition
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  1. Initiation
  2. The Public Service
  3. Public Governance
  4. Administrative simplification and burden reduction

Agreements with organisations

Agreements signed with organisations and associations for the identification and reduction of administrative burdens

The Directorate-General for Public Governance signs agreements with certain professional and social organisations to identify administrative burdens and simplify procedures. The procedures identified are distributed to the managing departments for analysis and assessment of the feasibility of modification.

Through these agreements, the General Government of the State enhances the active participation of the business and social sector in its policy of reducing burdens, and emphasizes the complementary role played by companies and associations in the assessment of the regulations in force, thus contributing to the achievement of the objectives of open government that this Administration has.

The agreements signed in 2023 provided for a duration of two years, which was later extended for the year 2025.

Below is a table with the number of conventions signed to date by organization.

NUMBER OF CONVENTIONS SIGNED (data 2023*)

ORGANIZATION

No. No. No.
CEOE-CEPYME15
Chamber of Commerce15
ATA10
CERMI10
ADMINISTRATIVE MANAGERS3
CEPES2
UPTA1
PMP1
TOTAL57

*In 2024, the Addendum for the extension of the agreements signed with CEOE-CEPYME, Chamber of Commerce, ATA, CERMI, CEPES, UPTA and PMP is signed in the 2023-2024 biennium, for the year 2025.

The global annual monitoring report 2023, the result of the biennial conventions 2023-2024 (includes executive summary), can then be consulted:

Global Convention Report 2023

The proposals received from the signatory organisations are analysed by the Ministries of Management to assess their feasibility and implementation.

With regard to the conventions of previous years, the following reports are available:

Global Report Conventions 2022

Global Convention Report 2021

Executive summary of administrative burden reduction agreements 2020

Executive summary of draft conventions 2019

The Annual Reports on Burden Simplification and Reduction are annexed to the executive summaries of the reports of the Load Reduction Conventions. Please refer to the following:

Load Simplification and Reduction Reports

Meetings with self-employed people and companies to identify ways of improving administrative procedures

In a context of open and participatory governance, and as a way to enhance the active participation of the business and social sector in the policy of reducing administrative burdens, actions are promoted to know the effect that regulations in general and procedures in particular have on the target groups, and to explore ways to improve their governance.

In order to identify these ways of improvement, the organizations that sign the agreements develop meetings and forums for discussion with companies, entrepreneurs and freelancers that allow direct contact to know their needs, impressions and valuations, and in which they can directly express their proposals for simplification to the Administration.

These activities are carried out both in person and at a distance, making use of electronic means.

As an example, some meetings held in this context are indicated:

  • Meeting with entrepreneurs from Ciudad Real organized by the Chamber of Commerce
  • Meeting with tourism industry entrepreneurs Cáceres and A Coruñaorganized by the Spanish Chamber of Commerce
  • Meeting with chemical entrepreneurs in Madrid, organised by CEOE-CEPYME
  • Load reduction days organized by ATA in Las Palmas de Gran Canaria
  • Load reduction workshop organised by UPTA in Seville
  • Online reduction load event organized by CEPES

Ideas laboratories for reducing administrative burdens

The laboratories consist of forums to find solutions to specific problems in which the agents directly affected by the subject and the administration would participate, favoring the formation of spaces of creativity where both parties share data, experiences and resources.

As an example, and as a way of moving forward in the treatment of the measures proposed by the organizations with which administrative burden identification and reduction agreements are signed, the Ministries of Territorial Policy and Civil Service and Justice organised a meeting with professional associations and autonomous lawyers represented by the National Federation of Associations of Self-Employed Workers (ATA) to deal jointly and in more detail with certain questions of the application of safe exchange.

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