The Ministry for Digital Transformation and the Civil Service has authorized an extraordinary quota of 100 public employees to expedite the processing and management of aid to those affected by the DANA

This reinforcement responds to a request made by the Ministry of Territorial Policy and Democratic Memory and will occur in the Delegations of the Government of the Valencian Community, Community of Castilla-La Mancha and Community of Andalusia.

These additional human resources will begin to work immediately, since the Public Service will make the appointments urgently so that they can already support the processing, both face-to-face and telematic, of the aid derived from the declaration of areas affected by a civil protection emergency that will go to the Council of Ministers.

The public employees who will serve in the Delegations will come from the State Civil Administration Management Corps, the Administrative General Corps of the State Administration and the Auxiliary General Corps of the State Administration.

More information on the public employees who will serve in the Delegations will come from the State Civil Administration Management Corps, the Administrative General Corps of the State Administration and the Auxiliary General Corps of the State Administration.

More information on the exceptional procedure of pharmacy and telephone of those affected by DANA

The Government agrees with the telecommunications operators to compensate in the invoices the interruption of service by DANA

The compensation shall be automatic to each user of telecommunications services who has been affected and shall be at least proportional to the duration of the interruption.

More information on the compensation to each user of telecommunications services that has been affected

Government and telecommunications operators extend measures to complete the restoration of networks damaged by DANA

This agreement includes the commitment of operators to make available to affected users the free offer of certain services or the extension of contracted capacity limits, the free duplication of SIM cards to those who have lost or failed them, and to offer replacement devices in certain cases in which the purchased terminals have been damaged by the effects of DANA.

More information on the agreement of the Government and telecommunications operators

Establishment of the Special Commissioner for the Reconstruction and Repair of Damage Caused by DANA

The Special Commissioner for the reconstruction and repair of the damage caused by DANA in different areas of the Peninsula and the Balearic Islands between October 28 and November 4, 2024, with the rank of Undersecretary and with temporary validity, will be responsible for the promotion, coordination and monitoring of the implementation of the measures adopted by the AGE, as well as coordination with the territorial administrations affected.

Learn more about the Special Commissioner for Reconstruction and Repair of Damage Caused by DANA