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Cover Ministry

Cover Organigram

Cover Minister for Digital Transformation and Civil Service Director of the Cabinet of the Minister for Digital Transformation and Civil Service

Cover State Secretariat for Digitization and Artificial Intelligence Secretary of State for Digitization and Artificial Intelligence

Cover State Secretariat for Telecommunications and Digital Infrastructure Secretary of State for Telecommunications and Digital Infrastructure

Cover Secretariat of State for the Civil Service Secretary of State for Public Service

Cover Under-Secretariat for Digital and Civil Service Transformation Assistant Secretary for Digital and Civil Service Transformation

Legal Regulation

Cover Public participation in policy projects

Cover Prior public consultation

Cover Projects submitted for prior consultation The Project of Royal Decree regulating access to public employment and the provision of jobs for people with disabilities. Prior public consultation on the Project of Royal Decree adapting existing public bodies at the state level to Law 40/2015, of 1 October, on the Legal Regime of the Public Sector Draft Order establishing general criteria for the adaptation of means and times and the making of reasonable adjustments in the selective processes for the access to public employment of persons with disabilities

Cover Hearing and public information Public Hearing on the project of Royal Decree of adaptation of existing public bodies at the state level to Law 40/2015, of 1 October, on the legal regime of the public sector Public Hearing on the draft Order establishing general criteria for the adaptation of means and times and the making of reasonable adjustments in the selective processes for the access to public employment of people with disabilities

Cover Recovery, Transformation and Resilience Plan Instructions for communication Additional information Monitoring of the Plan

Home of Ministry

Cover Employment

Cover Labour Personnel 1FC (SEDIA) - Senior Technician in sectoral data spaces 2FC (SEDIA) - Out-of-Agreement Senior Technician in Artificial Intelligence 3FC (SEDIA) - Project Manager 4FC (SETELECO) Consultant in Digital Infrastructures 5FC (SETELECO) Senior Consultant in Telecommunications Networks and Systems 6FC (SETELECO) Legal and Economic Technician expert in public organizations 1CU (SEDIA) – M2 INVESTIGATION among the candidates preselected by the Public Employment Service 7FC OEPL 2020 case deleted Ministry of Economic Affairs 2CU (SETELECO) – M2 RESEARCH among the candidates preselected by the Public Employment Service (external applications are not allowed). 3CU (SETELECO) – M2 INFORMATION SCIENCES (JOURNALISM) 4CU (AEAD) – M2 RESEARCH among the candidates pre-selected by the Public Employment Service 5CU (AEAD) – M2 RESEARCH among the candidates pre-selected by the Public Employment Service 6CU (AEAD) – M2 RESEARCH among the candidates pre-selected by the Public Employment Service 7CU (AEAD) – M2 RESEARCH among the candidates pre-selected by the Public Employment Service 8CU (AEAD) – M2 RESEARCH among the candidates pre-selected by the Public Employment Service 9CU (AEAD) – M2 RESEARCH among the candidates pre-selected by the Public Employment Service 10CU (AEAD) – M2 RESEARCH among the candidates pre-selected by the Public Employment Service 11CU (AEAD) – M2 RESEARCH among the candidates pre-selected by the Public Employment Service

Cover Staff Official

Cover Contests 2025 General contest 2025 Specific contest 2025

Cover Services to citizens Notices Procedures managed by the Ministry for Digital Transformation and the Civil Service Data Protection

Cover Digitalization and AI Cover of Digitalization and AI

Telecommunication and Digital Infrastructures

Cover Civil Service

Cover The Secretariat Secretariat of State for the Civil Service Director of the Cabinet of the Secretary of State for Public Service

Cover Talent uptake 6 reasons to work in the Administration

Current situation Secretary of State for Public Service

Cover The Public Service

Cover Who we are Director General of Public Service Assistant Director-General for Human Resources Planning and Remuneration Assistant Director-General for Human Resources Management Assistant Director-General for Labour Relations Deputy Director-General for Relations with Other Administrations Deputy Director-General for the Legal System

Cover Deputy Director General of Data for Public Employment

Cover General Subdirectorate of Data for Public Employment Who we are A little bit of history

Deputy Director General of the Institutional Public Sector Head of the Technical Assistance Unit

Cover Access to Public Employment

Cover Solve doubts What is public employment, and what kind of public employees and employees are there? Why is public employment attractive to me? How can I access public employment and what are the necessary requirements? What options are currently available, and how do I access them?

Cover Know in depth the Public Employment

Cover SPC Statistical Bulletin Newsletters prior to 2006 History of news

Evolution of the personnel of the Public Administrations Evolution of the personnel of the Autonomous Communities by area of activity Studies of the ageing of the workforce in the Public Administrations

Cover Talent Recruitment Days Talent Recruitment Days 2023 Talent Recruitment Days 2022 Talent Recruitment Days 2021 Talent Recruitment Days 2020 Talent Recruitment Days 2019 Talent Recruitment Days 2024

Cover Calls for Labour Personnel Information on Calls for Labour Personnel of the Fourth Single Convention Calls for Labour Personnel Outside the Fourth Single Agreement

Cover Public Employment Offers

Cover 2024 Distribution of places by areas of interest Reservation of places for people with disabilities

Cover 2023 Distribution of open access positions by group of staff and staff Distribution of places by areas of interest Reservation of places for people with disabilities

Cover 2022 Distribution of open access positions by group of staff and staff Reservation of places for staff with disabilities Distribution of places by areas of interest

Cover Calls for proposals Staff Official General Bodies and Scales of Officials Bodies and Special Scales of Officials

Cover Manage your professional life as a public employee Personnel procedures

Cover Relocation contests

Cover Labour force Competition for the transfer of labour personnel under the III Single Convention (Central Administration) - Completed Process Order PRE/2748/2010, of 5 October, calling for a transfer competition for the provision of jobs for workers in the Third Single Convention (Peripheral Administration) Transfer competition for the provision of jobs for workers within the scope of the III Single Convention of the General Government of the State. Transfer Competition 2015 (III Single Convention) Transfer competition for the provision of jobs for workers within the scope of the III Single Convention of the General Government of the State (2016) Transfer competition for the provision of jobs for workers within the scope of the III Single Convention of the General Government of the State (2017) 2018 Personal Work Transfer Competition

Cover Mobility of public employees

Cover Mobility of career staff Service commissions Swabs Approval of contests Transfer of post for reasons of disability, health reasons and rehabilitation possibilities Mobility of female officers who are victims of gender-based violence

Cover Mobility of labour personnel

Cover OPEN AND PERMANENT COMPETITION COMPLETED

Cover YEAR 2024

Cover Open and permanent competition for the fourth Single Convention 1_2024 INSTRUCTIONS FOR SUBMISSION AND WITHDRAWAL INSTRUCTIONS FOR SUBMISSION AND WITHDRAWAL

Cover Open and permanent competition for the fourth Single Convention 2_2024 INSTRUCTIONS FOR SUBMISSION AND WITHDRAWAL

Cover Open and permanent competition for the fourth Single Convention 3_2024 INSTRUCTIONS FOR SUBMISSION AND WITHDRAWAL

Cover YEAR 2023

Cover Open and permanent competition for the fourth Single Convention 1_2023 INSTRUCTIONS FOR SUBMISSION AND WITHDRAWAL

Cover Open and permanent competition for the fourth Single Convention 2_2023 INSTRUCTIONS FOR SUBMISSION AND WITHDRAWAL

Cover Open and permanent competition for the fourth Single Convention 3_2023 INSTRUCTIONS FOR SUBMISSION AND WITHDRAWAL

Cover YEAR 2022

Cover Open and permanent competition for the fourth Single Convention 1_2022 INSTRUCTIONS FOR SUBMISSION OF APPLICATIONS

Cover Open and permanent competition for the 4th Single Convention 2_2022 INSTRUCTIONS FOR SUBMISSION AND WITHDRAWAL

Cover Open and permanent competition for the 4th Single Convention 3_2022 INSTRUCTIONS FOR SUBMISSION AND WITHDRAWAL

Cover YEAR 2021

Cover Open and permanent competition for the fourth Single Convention 1_2021 INSTRUCTIONS FOR SUBMISSION OF APPLICATIONS

Cover Open and permanent competition of the 4th Single Convention 2_2021 INSTRUCTIONS FOR SUBMISSION OF APPLICATIONS

Cover INVITATIONS TO TENDER TRANSFERS ANNEX II TO THE FOURTH SINGLE CONVENTION

Cover Finalised Calls

Cover YEAR 2022

Cover COMPETITION FOR TRANSFERS OF ANNEX II TO THE FOURTH CONVENTION - FIRST CALL 2022 INSTRUCTIONS FOR SUBMISSION OF APPLICATIONS

Cover COMPETITION FOR TRANSFERS OF ANNEX II TO THE FOURTH CONVENTION - SECOND CALL 2022 INSTRUCTIONS FOR SUBMISSION OF APPLICATIONS

Cover YEAR 2023

Cover COMPETITION FOR TRANSFERS OF ANNEX II TO THE FOURTH CONVENTION - FIRST CALL 2023 INSTRUCTIONS FOR SUBMISSION AND WITHDRAWAL OF APPLICATIONS

COMPETITION FOR TRANSFERS OF ANNEX II TO THE FOURTH CONVENTION - SECOND CALL 2023

YEAR 2024

Cover COMPETITION FOR TRANSFERS OF ANNEX II TO THE FOURTH CONVENTION - FIRST CALL 2024 INSTRUCTIONS FOR SUBMISSION AND WITHDRAWAL

COMPETITION FOR TRANSFERS OF ANNEX II TO THE FOURTH CONVENTION - FIRST CALL 2025

Cover OPEN AND PERMANENT CONTEST IV UNIQUE CONVENTION CAP 1 2025 INSTRUCTIONS FOR THE SUBMISSION AND WITHDRAWAL OF APPLICATIONS

CONTEST-EXTRAORDINARY -E0-IV-CONVENTION--NICO-CE0-2025

Cover Re-admission to active duty staff and labour

Cover Re-admission of officials Management of re-entry to active duty of career officials

Re-entry into employment

Cover Official personal administrative situations Active service Special service Services in other AAPP Voluntary leave for private interest Voluntary leave by family group Leave for child or family care Leave for gender violence Leave for terrorist violence Suspension of functions Voluntary leave for provision of services in the public sector Expected destination Forcible leave Voluntary leave on incentive

Appointment of Bodies and Scales attached to the SEFP Appointment of bodies and scales not attached to the SEFP Voluntary pensions Waivers

Cover Legal Regime Legislation and documentation of interest

Cover Senior Staff Commission What is the Senior Staff Commission Agreements of the Senior Staff Commission

Cover Bulletin of consultations on Human Resources (BODECO) What is Bodeco?

Cover 1. Access, acquisition and loss of official status. Possibility of access to Subgroup A2 with the passing of 180 credits of the official Degree title. Appointment of a possible person over 70 years of age. Official qualifications and their effects on entry into Public Administrations, Public Bodies and Public Law Entities. Possibility to make the realization of a selective course compatible with the birth permit. The possibility of extending the active service of interim officials is being considered. Impossibility that an opposition preparer may be part of a selection body. Possibility of taking possession in a situation of temporary incapacity, consequence or not of pregnancy, situation of risk during pregnancy or maternity leave. Title necessary for access to Bodies of Subgroup A1 in which regulated professions are exercised. Possibility of denying the extension in the active service. Review of disability during a selective process. Body competent to retire an official in a situation of service in other Public Administrations. Possibility of retirement due to incapacity or voluntary retirement of a public official when he is in a situation of suspension of duties. Possibility of access to public employment after having been dismissed through disciplinary proceedings, being a teacher with a labour contract. Possibility to record in the CPR the appointment of an interim officer when he/she is already a career officer of the same Corps. Possible revocation of the concession of an extension to continue in the active service. Possibility for staff subject to a special senior management labour contract to be part of the fixed labour staff selection body. Deadlines for taking office as a career official in the State Administration. Deadlines stabilisation processes.

Cover 2. Administrative career. Possibility of enjoying the days of taking possession in a position obtained by contest previously occupied in provisional secondment Computation of the duration of stay in the situation of special services for the recognition of personal degree. Special mention to the occupation of posts of contingent personnel Possibility of ending the extension in active service of the official who is being instructed in disciplinary proceedings Calculation of the post-sessional period for the purpose of personal degree consolidation Possibility that the time spent in a Body computes to consolidate the personal degree of a new Body that is subsequently accessed Possibility of internal promotion from Subgroup C1 to Subgroup A1 Consultation is made on the possibility of degree recognition for the performance of posts of the corresponding level for three years with interruption Consultation is formulated on the possibility of consolidation of personal degree by a teaching officer Application of horizontal race to interim staff.

Cover 3. Conditions of work. Right to legal assistance of public employed personnel Administrative status of those holding elective positions in more representative trade union organizations (LOLS) Compulsory membership of public officials

Cover 4. Incompatibilities. Possibility of incompatibility of university teaching staff if hired by a Norwegian university. Compatibility during the firm suspension situation.

Cover 7. Day and hours. Criteria applicable to schedule flexibility for child care Deduct days of leave for private reasons by not attending the job on the grounds of force majeure Form of enjoyment of the reduction of the day for child care Possibility of holding regular working days during holidays or holidays by officials who regularly carry out reduced working days for particular interest Possibility of granting a reduction in the working day for child care to an official occupying a job with continuous public attention (APC) Possibility of benefiting from the conciliation measures for civil servants with special hours of work. Extended summer day for children up to 12 years old. Application of the bag of hours and duty inexcusable.

Cover 10. Provision of posts. Request for swap and other mobility scenarios. Possibility of a staff member being dismissed from a position held on a service committee during a medical leave. Possibility of appointing a staff member to a job obtained by competitive examination when that position is still occupied because the termination has been postponed. Effects of the modification on the system of job provision. Postponement of the dismissal of an extended staff member from her job due to a permit for serious illness of a family member. Possibility of understanding included within the subjective scope of mobility for health reasons of officials to persons who are subject to the legal guardianship of those. Award of two posts of the same or different Body without the time period of possession coinciding. Consequences of a staff member ' s failure to appear for the examination of merits of his/her place of temporary secondment.

Cover 11. Recognition of services provided. Recognition of previous services provided on a part-time basis. Recognition of previous services – Institutional Administration. Recognition of previous services – Services provided abroad. Recognition of previous services – Work staff. Prior service recognition – Type of linkage.

12. Labour regime. 15. Remuneration. 16. Social Security Officers. 17. Administrative situations. 14. Responsibility

Cover History of BODECO INDEX BODECO REFUNDICO NUMBERS 23 TO 28

19. Holidays, permits and licences.

Cover Others History of BODECO

Cover 1. Access, acquisition and loss of official status. Possibility of access to Subgroup A2 with the passing of 180 credits of the official degree Appointment of a possible person over 70 years of age Official qualifications and their effects on entry into Public Administrations, Public Bodies and Public Law Entities. Possibility to make the realization of a selective course compatible with the birth permit. The possibility of extending the active service of interim officials is being considered. Impossibility that an opposition preparer may be part of a selection body. Possibility of taking possession in a situation of temporary incapacity, consequence or not of pregnancy, situation of risk during pregnancy or maternity leave. Title necessary for access to Bodies of Subgroup A1 in which regulated professions are exercised. Possibility of denying the extension in the active service. Review of disability during a selective process. Body competent to retire an official in a situation of service in other Public Administrations. Possibility of retirement due to incapacity or voluntary retirement of a public official when he is in a situation of suspension of duties. Possibility of access to public employment after having been dismissed through disciplinary proceedings, being a teacher with a labour contract. Possibility to record in the CPR the appointment of an interim officer when he/she is already a career officer of the same Corps. Possible revocation of the concession of an extension to continue in the active service. Possibility for staff subject to a special senior management labour contract to be part of the fixed labour staff selection body. Deadlines for taking office as a career official in the State Administration. Deadlines stabilisation processes.

Cover 2. Administrative career Possibility of enjoying the days of taking possession in a position obtained by contest previously occupied in provisional secondment Computation of the duration of stay in the situation of special services for the recognition of personal degree. Special mention to the occupation of posts of contingent personnel Possibility of ending the extension in active service of the official who is being instructed in disciplinary proceedings Calculation of the post-sessional period for the purpose of personal degree consolidation Possibility that the time spent in a Body computes to consolidate the personal degree of a new Body that is subsequently accessed Possibility of internal promotion from Subgroup C1 to Subgroup A1 Possibility of degree recognition for the performance of posts of the corresponding level for three years with interruption Possibility of personal degree consolidation by a teaching officer Horizontal career application for interim staff

Cover 3. Rights and duties Right to legal assistance of public employed personnel Administrative status of those holding elective positions in more representative trade union organizations (LOLS) Compulsory membership of public officials

Cover 4. Incompatibilities Possibility of incompatibility of university teaching staff if hired by a Norwegian university Compatibility during the firm suspension situation

Cover 5. Days and schedules Criteria applicable to schedule flexibility for child care Deduct days of leave for private reasons by not attending the job on the grounds of force majeure Form of enjoyment of the reduction of the day for child care Possibility of holding regular working days during holidays or holidays by officials who regularly carry out reduced working days for particular interest Possibility of granting a reduction in the working day for child care to an official occupying a job with continuous public attention (APC) Possibility of benefiting from the conciliation measures for civil servants with special hours of work. Extended summer day for children up to 12 years old. Application of the bag of hours and duty inexcusable.

Cover 6. Provision of posts Request for swap and other mobility scenarios. Possibility of a staff member being dismissed from a position held on a service committee during a medical leave. Possibility of appointing a staff member to a job obtained by competitive examination when that position is still occupied because the termination has been postponed. Effects of the modification on the system of job provision Postponement of the dismissal of an extended staff member from her job due to a permit for serious illness of a family member. Possibility of understanding included within the subjective scope of mobility for health reasons of officials to persons who are subject to the legal guardianship of those. Award of two posts of the same or different Body without the time period of possession coinciding. Consequences of a staff member ' s failure to appear for the examination of merits of his/her place of temporary secondment. Assessment that corresponds to awarding in competitions to official university degrees Taking up a position in committee of services while on temporary incapacity Treatment of the possibility of re-entry of the military to the Civil Administration Possibility of occupation of posts in the civil administration by military personnel Post to be assigned to an official of another Administration in case of termination in a position of free appointment Different issues on post-period periods Commission of services from the situation of child care leave Dismissal and taking up office in a position obtained through the concurrence of an official on temporary incapacity.

Cover 7. Recognition of services provided Recognition of prior services provided on a part-time basis Recognition previous services – Institutional Administration Recognition of previous services – Services provided abroad Recognition previous services – Labour staff Prior service recognition – Type of linkage

Cover 8. Responsibility Possibility of filing disciplinary files with officials who are unaccounted for Application of the disciplinary regime to contingent personnel Prescription of severe sanction Retention of personal status after rehabilitation as an official Disciplinary regime applicable to non-contractual labour personnel

Cover 12. Holidays, permits and licences Leave for care of a minor child affected by cancer or other serious illness: criteria for both parents to work Permission for inexcusable duty Issues relating to permission to take examinations and other final aptitude tests Issues relating to the reduction of working hours for the care of family members due to illness Payment of holidays not enjoyed by temporary staff because they are temporarily incapacitated Reduction of the working day for the care of relatives in situations of temporary incapacity Action to be taken when a staff member, who, after having exhausted the maximum period of incapacity for work, continues to report sick leave Possibility of extending the scope of article 59 of Organic Law 3/2007, of 22 March, for the effective equality of women and men in order to allow the adoption permit to interrupt the holidays Adoption permit for a civil servant who adopts the child of his wife with whom he married two years earlier. Enjoy a part-time birth permit Granting of permission for the performance of an inexcusable duty for the exercise of certain functions of Mayor Computation of vacation days and private affairs in case you have enjoyed a license for your own affairs. Deduction of breast-feeding time without pay from the computation of breast-feeding leave in full days. Criterio interpretativo actual del término “distinta localidad” a efectos del permiso del artículo 48 a) TRLEBEP. Consideration of Saturdays as business/non-business days for the purpose of obtaining a permit for death, accident or serious illness of a family member Possibility of continuously enjoying vacation days, independent vacation days and days for private matters

Cover 13. Others

Cover 13. OTHER Certificates in the General State Administration Competences of INAP and of Public Function in the selective processes Compilation of web pages and archives of frequently asked questions (FAQs) of Public Function.

Cover Industrial Relations

Cover Social Dialogue

Cover Collective Bargaining

Cover Collective Negotiation of the General Administration of the State Staff Negotiating Table

Cover Negotiating Table of Officials, Statutory and Labour Delegated Tables

Cover Negotiation of labour force IV Single Convention

Cover Joint Committee Minutes of the Joint Committee Civea agreements in force

Negotiating Commission

Cover Negotiation V Single Personal Labour Convention

Cover Negotiating Commission Minutes

General information

General Negotiating Table of Public Administrations Administrative-Trade Union Agreements at the General Negotiating Tables Management and Trade Union Agreements for Labour AGE of the Single Convention Other Agreements

Trade union elections Follow-up AGE staff strikes

Cover Subsidies to trade union organisations Previous Invitations

Cover Equality Gender Equality Plans Conciliation and co-responsibility Violence against women Facing labour and sexual harassment

Corporate Social Responsibility Prevention

Cover Collaboration bodies

Cover International Relations in Public Employment

Cover European Union EUPAN network EUROPEAN SOCIAL DIALOGUE COMMITTEE FOR CENTRAL ADMINISTRATIONS Council of the European Union Statute Working Group

Organisation for Economic Cooperation and Development (OECD) International Mobility Bilateral relations

Inter-administrative collaboration bodies

Cover Central Personnel Register

Cover SPC Statistical Bulletin Newsletters prior to 2006 News History

Evolution of the strength of public administrations Evolution of the Autonomous Communities by area of activity Studies on the ageing of staff in the General Administration of the State Siep space

Cover Documentation of the Central Personnel Register Printed Staff Official

Cover Personal Work Forms Workforce with professional classification system based on professional group and category Workforce with professional classification system based on professional groups, professional specialties and/or professional families

Registration forms Staff Forms Teaching Officer

Cover Professional Teaching Staff Forms Workforce with professional classification system based on professional group and category Workforce with professional classification system based on professional groups, professional specialties and/or professional families

Cover ISPA Space

Cover ISPA 2025 Autonomous Communities Foral Community of Navarra Municipalities Elected Offices of Local Corporations Deputies, Councils and Island Councils

Cover ISPA STATISTICS Salaries of elected officials and public employees of Local Entities and Autonomous Communities. ISPA 2024 Salaries of elected officials and public employees of Local Entities and Autonomous Communities. ISPA 2023 Salaries of elected officials and public employees of Local Entities and Autonomous Communities. ISPA 2022 Salaries of elected officials and public employees of Local Entities and Autonomous Communities. ISPA 2021 Salaries of elected officials and public employees of Local Entities and Autonomous Communities. ISPA 2020 Salaries of elected officials and public employees of Local Entities and Autonomous Communities. ISPA 2019 Salaries of elected officials and public employees of Local Authorities. ISPA 2018 Salaries of elected officials and public employees of Local Authorities. ISPA 2017 Salaries of elected officials and public employees of Local Authorities. ISPA 2016 Salaries of elected officials and public employees of Local Authorities. ISPA 2015 Salaries of elected officials and public employees of Local Authorities. ISPA 2014

ISPA NAVARRA 2025

Cover Local administration staff with national qualifications New developments FHCN Regulation Official staff appointments / Assignment of first destination

Cover Regular contests provision reserved posts

Cover Previous regular competitions Ordinary Competition 2023 Ordinary Competition 2022 Ordinary Competition 2021 Ordinary Competition 2020 2019 Ordinary Competition 2018 Ordinary Competition Ordinary Competition 2017

Ordinary Competition 2024

Cover Unitary contests provision reserved posts

Cover Previous unitary competitions Unitary Competition 2022 Unitary Competition 2022 Basque Country Unitary Competition 2021 Unitary Competition 2020 2019 Unitary Competition 2018 Unitary Competition Unitary Competition 2017

Unitary Competition 2023

Cover Changes in administrative status of local administration officials with national qualifications Special services Re-entry into active service (only for administrative situations with job reserve) Service in other public administrations

Cover Excess FAMILY CARE LEAVE SPECIAL INTEREST EXEMPTION VOLUNTARY LEAVE FOR SERVICES IN THE PUBLIC SECTOR VOLUNTARY LEAVE FOR THE PROVISION OF SERVICES IN ANOTHER FHN SUBSCALE VOLUNTARY LEAVE BY FAMILY GROUP GENDER VIOLENCE LEAVE LEAVE FOR TERRORIST VIOLENCE

Certificates of local government officials

Cover Service commissions / Cumulations Service commissions Accumulation of reserved functions

Cover General merits Registration of the personal degree Registration of qualifications Registration of training or further training courses Registration of prior services Merits related to the reconciliation of personal, family and work life

Cover Other procedures Exchange of reserved jobs Referral of consultations on the legal regime Power of replenishment Retirements and extensions of active duty

Cover Public Governance Director-General for Public Governance

Cover Administrative simplification and burden reduction What is an administrative burden? Regulatory Impact Analysis. Impact on administrative burdens Manual of Administrative Simplification and Burden Reduction for AGE Agreements with organizations Compensation of administrative burdens. One in - one out Simplification of Procedures in Public Administrations. Map of Situation Reference documentation

Cover Inspection of Services Regulatory Regulation Audit guide for service inspectors Operational consulting services Selective course of the inspecting function Vacancies of Service Inspectors Load Simplification and Reduction Reports

Attention to citizenship

Cover Quality in public administrations Management of Letters of Service at AGE

Cover Methodology and Guides Guide to Demand Analysis and User Satisfaction Assessment Studies (2014 edition) Model EFQM 2013 CAF 2013, the Common Evaluation Framework CAF 2020 Guide to Managing Complaints and Suggestions (2013) Interpretation Guide of the EFQM Model of Excellence 2010 for Public Administrations CAF Education (2010) CAF External Feedback Procedure (2009) Guide to the Development of Letters of Services Evaluation Guide. Model EVAM (2009) Guide to Recognition of Excellence (2009) CAF 2006 The Value of Excellence Recommendations for excellence in public value creation through the EFQM Model (2018). Guidelines for Public Administration Quality, A Management Toolbox, Summary Version Common Framework on Letters of Service in Spanish Public Administrations (2015) Public services Quality Assessment Guide Guide to the development and management of a letter of services in the Local Administration Assessment Model Guide for Local Government

Cover Service Quality Assessment Reports Report on the Activities of the Spanish Ministries (ISAM)

Cover Reports on public perception of public services Open Government Trust in the Institutions [Report on public perception in the provision of public services]. Stability and improvement in public services Quality and sustainability of public services Quality of Public Services in times of austerity Quality of public services and public attitudes towards modernizing public administration measures The importance of public services in the well-being of citizens Public Administration in the opinion of citizens Public Agenda and Satisfaction with Public Services in the Autonomous State The social perception of public services in Spain 1985-2008

Cover Reports on the activity of State Agencies Report to the Congress of Deputies on the Activity of State Agencies during 2016 Report to the Congress of Deputies on the Activity of State Agencies during 2015 Report to the Congress of Deputies on the Activity of State Agencies during 2014 Report to the Congress of Deputies on the Activity of State Agencies during 2013 Report to the Congress of Deputies on the Activity of State Agencies during 2012 Report to the Congress of Deputies on the Activity of State Agencies during 2011 Report to the Congress of Deputies on the Activity of State Agencies during 2010 Report to the Congress of Deputies on the Activity of State Agencies during 2009 Report to the Congress of Deputies on the Activity of State Agencies during 2008

Evaluation E08/2007 of the Quality of Service of Museums of State Ownership

Cover Recognition: Certifications and Awards

Cover Certification of Level of Excellence of Organizations Organizations whose level of excellence has been certified

Cover Quality and Innovation Awards in Public Management Awards for Quality and Innovation in Public Management XIV Edition Memories Awards for Quality and Innovation in Public Management XV Edition Memories 15th edition. Gallery of Videos Awards for Quality and Innovation in Public Management XIII Edition Gallery of images of the Awards for Quality and Innovation in Public Management XII Edition Gallery of images of the 2014 Quality and Innovation Awards Ceremony

Knowledge management and dissemination of good practice Advice, consulting, technical assistance and training International Networks

Cover Inter-Administrative Network for Quality of Services

Cover Quality Conferences in Public Services

Cover 7th State Quality Conference in Public Services Gallery of images of the 7th State Conference on Quality in Public Services

Transparency Open government

Cover Electronic registers and notifications Electronic Register of Seizures Register of Qualified Officials General Electronic Register Notifications

Cover Registration Assistance Offices Digitisation of documents and registration Assistance in electronic identification and signature Authentic copies Seizure

Cover Incompatibility and conflict of interest Office for Conflicts of Interest Members of the Government and Senior Officials of the State Administration Incompatibilities of staff in the service of public administrations Senior compliance reports MASTERCLASS: Open Government Guide

Communication Contact

Cover Info DANA Measures taken in relation to DANA Cover of Info Dana

Start

Organigram
Public participation in policy projects
Recovery, Transformation and Resilience Plan
Home of Ministry
Employment
Services to citizens
Cover Ministry

Cover of Digitalization and AI
Cover Digitalization and AI

Telecommunication and Digital Infrastructures

The Secretariat
The Public Service
Public Governance
Incompatibility and conflict of interest
Cover Civil Service

Communication

Contact

Measures taken in relation to DANA
Cover of Info Dana
Cover Info DANA

texto

Ministry of Digital Transformation

Home of Ministry

Ministry
Services to citizens

Services to citizens

Consult information on grants and programs available in Spain to promote the digitization of public services aimed at citizens

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Access the list of notices related to procedures managed by the Ministry for Digital Transformation and the Public Service

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