Historical reports on the citizens’ perception of public services, through which the degree of citizens’ satisfaction with public policies and services in Spain is studied. In addition, it may include an analysis of the public agenda, meaning the set of issues that are the subject of extensive attention by the citizens. The purpose of the document is to describe the degree of satisfaction of citizens with the services and to identify issues likely to improve in relation to the services provided.

• Open Government
• Trust in the Institutions
• [Report on citizen perception in the provision of public services].
• Stability and improvement in public services
• Quality and sustainability of public services
• Quality of Public Services in times of austerity
• Quality of public services and public attitudes towards modernizing public administration measures
• The importance of public services in the well-being of citizens
• Public Administration in the opinion of citizens
• Public Agenda and Satisfaction with Public Services in the Autonomous State
• Social perception of public services in Spain 1985-2008 ​​​