On 23 December 2020, the Secretary of State for Territorial Policy and Civil Service has chaired the third and final General Council of MUFACE, together with the Secretary-General for Civil Service and the Director-General of MUACE, in which the Advance Plan of MUFACE 2021-2023 and the Annual Action Plan 2021 have been approved.

The Advance Plan of MUFACE 2021-2023 includes the strategic lines of the Mutuality for the next triennium and among the priority objectives are the closeness to the collective, strengthening a people-centered culture, advancing the digitization of processes, boosting innovation, quality, transparency and accountability, as well as giving greater relevance to sustainability and social responsibility.

Among the achievements of the Mutuality in 2020, the Secretary of State has underlined the implementation of the electronic prescription for public choice mutualists in all autonomous communities and the implementation of the prior appointment in all offices.