- From tomorrow, calls and SMS that are of international origin, but that pretend to have originated in a Spanish number will also be blocked.
- Another measure that enters into force tomorrow is the ban on commercial calls from mobile numbering, since a significant part of the scams occurs when the user receives a call from a mobile number that he does not know
- Commercial calls can be identified more clearly because they can only be made from geographical numbering, numbering attributed specifically for commercial communications or from numbers 800 and 900
Madrid, June 6, 2025.- Tomorrow, two new measures included in the ministerial order aimed at strengthening the security of users against fraud due to impersonation through telephone calls and SMS come into force.
Since last March 7, when the Government Plan against this type of telephone scams came into force, operators have the obligation to block numberings that do not correspond to any user or service. In the first two months of its implementation, they are blocking an average of 235,600 calls and 10,000 SMS per day, which means more than 14 million calls and 600,000 SMS blocked in that period.
From tomorrow, they will also have the obligation to block calls and SMS that are of international origin, but that pretend to have originated in a Spanish number to deceive the receiver, one of the most common practices in telephone fraud attempts.
Also, in many cases scams occur when the user receives a call from a mobile phone that he does not know. For this reason, the ministerial order includes a measure so that the user can identify commercial calls more clearly.
From tomorrow, commercial calls will not be able to be made from a mobile number. They can only be made with geographical numbering, numbering attributed specifically for commercial communications or from numbers 800 and 900. These numbers will no longer be restricted exclusively to the reception of calls, also allowing them to be issued.
Database with alphanumeric codes
The last measure that will come into force is the creation of an official database with alphanumeric codes used by companies and public administrations as identifiers in SMS. This measure, due to its technical complexity, will enter into force 15 months after the publication of the ministerial order.
This database, which will be managed by the National Commission of Markets and Competition (CNMC), will allow the registration and verification of these identifiers. This will guarantee the authenticity of communications, protect the identity of legitimate entities, and facilitate the detection and blocking of attempts to supplant.