The General Administration of the State (AGE), with 178,128 personnel, currently registers 127,691 (71.68%) working in the ordinary classroom modality and 46,760 (26.25%) in the non-classroom modality. In isolation, as a result of infection or being in contact with infected persons, there are 1,459 employees and public employees (0.82%).
Videocopherence is also required in the first quarter of 2021: 109,748 virtual meetings; and 3,967 courses, of which 3,452 (87%) have been telematic. The 060 phone, information on services and procedures, has served 3,757,401 calls.
It is the current situation where non-in-person work continues to be regulated through the resolution of the new Secretary of State for Territorial Policy and Civil Service, at the end of the first state of alarm, agreed with the unions CSIF, UGT and CIG on 17 June 2020.
In April 2020, the first full month in the first state of alarm, the personnel teleworking in the AGE (108,691) outnumbered the personnel in the classroom (47,816). At the end of the first state of alarm, the situation changed and the mode of face-to-face work was imposed as of June 2020.
Approximately one in four public employees and employees telework from last summer to today, and three in four people work in classroom mode.
Last Monday, 12 April, the Minister for Territorial Policy and Civil Service signed an agreement with the trade unions CSIF, UGT, CCOO and CIG, which will be embodied in a Royal Decree for the regulation and implementation of teleworking in the AGE in September.